Published in the Rain County Leader on October 29, 2019:
David has earned a reputation as the tech guru at the Senior Center because of his knowledge of all things electronic – computers, phones, tablets, and even high-tech watches. Many of our friends have asked him questions about how to fix or operate their devices, and when they didn’t understand the answer, they brought the contrary gadget to him for help. Problems range from a phone that won’t ring because the sound is turned off to a new computer that needs a complete setup.
Reactions differ, too. Some take his services for granted like the man who dropped a new phone in front of him with a curt, “Set that up for me,” as he headed over to another table to visit with friends. Others offer to pay him, which he usually refuses. My favorite though is the man who was having trouble getting his new TV up and running. David made a house call, and once the TV was set up, the man offered money. David wouldn’t take it, but he gave him several packages of home grown frozen purple hull peas and two packages of peaches. Later in the week, he brought us a pie. Now that’s gratitude!
People often ask how David knows what to do to fix whatever ails these mysterious machines that have become such a necessity to modern life. The answer is simple – he reads – a lot. He is the only person I know who reads the owner’s manuals of everything he owns. He also reads blogs, articles, and updates from the major communication companies. And although he may not remember what he had for breakfast, or if he had breakfast, he seems to remember most of what he reads.
Through our almost twenty years together, I have been the main beneficiary of his technical knowledge. When we met, I had a small desktop computer and a VCR, both of which I knew how to turn on but not much else. Since then I’ve been through several phones and a few laptops and all the problems that come with them. He has always been there to help, even when the problems were with company computers at my office.
However, there is an old adage that says the doctor’s children are the last to be treated, the cobbler’s children have worn out shoes, and so forth. This past weekend I wondered if the same principal applied to the wives of tech gurus. I’m working on a new book and am trying to do the design and setup myself. In order to format the cover to suit the publisher, I had to download a new program to my laptop. In the process, my computer froze up, and all I had was a black screen with the silhouettes of a few ghostly boxes. I’ve learned enough from David to know what to try first. I hit the Escape key several times with no effect, and I tried to open the Task Manager with the same result. Finally, crossing my fingers that I wouldn’t lose anything vital, I rebooted. The same screen came up.
After going through this series of moves several more times, I told David about my troubles. He was watching the LSU football game, so I’m not sure he even heard me. At half time he announced he was going across the street for a cup of coffee with Charles, and I felt as if the doctor had left the building. But I had a few Saturday chores to do, so like Scarlett O’Hara in Gone with the Wind, I decided to worry about my computer later.
When David came home, he noticed that my laptop was closed, so he asked if I had everything taken care of. When I said no, he immediately sat down in my spot and went to work. I could tell he was going through the same routine I had with the same results. He said unsettling things like “I don’t know…” and “…bad hard drive.” I wracked my brain trying to remember if I had backed up my latest manuscript on my flash drive. Then, he went into the office. A few minutes later, he yelled for me to bring my laptop in there. He hooked it up to an external hard drive, and it started. In the next few hours, I was able to download the new program and finish my book cover. The next day, my laptop was back to normal, and I made sure to backup all my files.
Sometimes David thinks I understand more about technology than I do. I’ve learned a lot from him, as you can tell by some of the techie terms I throw around, but new devices are invented much more quickly than I can learn. Sure, I can download a program and use some pretty sophisticated software to create and share the things I write. But I still have no idea how to operate the DVD player we’ve had for almost a decade. And since we discontinued satellite TV and began streaming everything through the Internet, if my tech guru isn’t home, I read a book.